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From general questions to enrollment help, and expert plan recommendations, you have options to get the answers you need.

We Are Here to Help, and All Help is FREE!

Call Us

For general questions, help with your application or your account, please contact our call center. Speak with an Enrollment Specialist who can answer your questions and guide you through the enrollment process—in many different languages.

Call Center Days & Hours of Operation

Monday – Friday: 8:00 a.m. – 4:00 p.m.

Live Chat

Click the LIVE CHAT button on any page to connect with a Customer Service Representative in real time.

Monday – Friday: 8:00 a.m. – 3:45 p.m.

Events

Access Health CT hosts or attends a variety of events throughout the year. Some events may require registration, so please read the full event details. View Events »

In-Person Help

Get one-on-one help with your questions or enrollment application from one of our Enrollment Specialists. Navigator partner locations are open year-round. Office hours vary by location. Appointments are encouraged; please call the location before you visit.

Get In-Person Help Near You

Sign up to be notified by email when an Enrollment Fair is in your area.

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Find an Enrollment Specialist

Also called a Certified Application Counselor or “CAC,” they can answer your questions or help with your application. These trained professionals are located at places like Community Health Centers, hospitals, etc. Search for an Enrollment Specialist near you to get help with your application.

Find a Certified Broker

Brokers are trained and certified to assist with your application for health and/or dental coverage. They are the only ones who can recommend a specific plan for you. Find a Certified Broker near you who can recommend a plan that is right for your needs and budget.

Email us

Email us for general questions or comments. 

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We're here to help... and all help is free

Whether you have a quick question, don't understand terminology, or need help enrolling, there are help options to get you the answers you need.